LAST UPDATED 25 AUGUST 2025
General
Terms of Use
TERMS AND CONDITIONS
www.babaoption.com
support@babaoption.com
Terms and Conditions l General Terms of Use
2
Contents
1. Contracting Party........................................................................................................................................................................................3
2. Services and Product Offering..............................................................................................................................................................4
3. Onboarding Process..................................................................................................................................................................................5
4. Right and Obligations................................................................................................................................................................................6
5. Third-party relationships.........................................................................................................................................................................7
6. Representations and Warranties..........................................................................................................................................................7
7. Limitation of Liability................................................................................................................................................................................8
8. Duration and Termination........................................................................................................................................................................9
9. Dormant account.......................................................................................................................................................................................10
10. Complaints Procedure.........................................................................................................................................................................11
11. Communication and Notices.............................................................................................................................................................11
12. Severability...............................................................................................................................................................................................11
13. Force majeure..........................................................................................................................................................................................11
14. Governing Law and Jurisdiction......................................................................................................................................................12
15. Miscellaneous..........................................................................................................................................................................................13
Terms and Conditions lGeneral Terms of Use
3
Terms and Conditions
Last updated 25 AUGUST 2025
General Terms of Use
This document governs the terms and conditions for the services provided to you by BABA Option.
1. Contracting Party
1.1. Sign up - Account Registration
When you complete the sign up process, the contracting party will be BABA GLOBAL LTD, a company
incorporated in Cyprus, with company number HE425899
At this stage, you are granted access to basic platform functionalities, including identity verification and
account setup processes. However, your account has not yet been activated.
1.2. Deposit - Account Activation
When you make a deposit, your account will be activated. At this point, the contracting party will become
one of the following entities:
1.2.1. BABA INVESTMENT (SVG) LLC, a company incorporated in Saint Vincent and the Grenadines,
with company number 419LLC2020.
1.2.2. BABA INVESTMENT (SEYCHELLES) LTD, a company incorporated in Seychelles, with company
number 8438556-1, Licence No. SD225.
The specific contracting party will be determined based on the type of trading services or products you
select, as well as the trading platform you choose, during the account activation process. And your
personal information submitted during the sign-up process will be transferred to the entities that
becomes your contracting party.
By proceeding with the deposit and activating your account, you acknowledgeand consent to the
transfer and processing of your personal data by the applicable contracting entity, in accordance with
the relevant Privacy Policy.
The terms “we”, “us”, and “our” refer to BABA Option. We provide services that allow you to trade certain
financial instruments (the “Services”).
1.3. These General Terms of Use, together with the Trading Terms, the Risk Disclosure form the agreement
between you and BABA Option (each as amended from time to time, collectively, the “Agreement”). You
expressly agree to the terms of the Agreement, and we agree to your access to and use of our Services
(as further described in Clause 2 below).
Terms and Conditions lGeneral Terms of Use
4
Terms and Conditions
Last updated 25 AUGUST 2025
2. Services and Product Offering
2.1. We provide our Services via BABA-branded trading platforms available on the website, where you may
be able to trade:
2.1.1. If you have an account with Baba Investment (SVG) LLC:
2.1.1.1. Options on financial instruments via BABA Trader
2.1.1.2. CFDs on financial instruments via MetaTrader 4, MetaTrarder 5, and BABA Trader
2.2.2 If you have an account with Baba Investment (SEYCHELLES) LLC,
2.2.2.1. CFDs on financial instruments via MetaTrader 4, MetaTrarder 5, and BABA Trader
2.2. We do not provide investment, tax, or trading advice unless explicitly agreed upon between you and us
in a separate agreement. Our services are provided on an “execution-only” basis, meaning that we will
act solely on your instructions. We do not provide advice on transactions, nor do we monitor your trading
activity to determine whether your decisions are appropriate or to help you avoid losses. You should
obtain your own financial, legal, tax, and other professional advice.
2.3. The Financial Instruments we provide under this Agreement include, without limitation, option contracts
(such as binary options in stocks, commodities, indices, currency pairs, and cryptocurrencies) and CFDs.
The above derivatives are not traded on a regulated exchange and are not cleared on a central
clearinghouse. These exchange and clearinghouse rules and protections do not apply.
2.4. We will offer services to you at our absolute discretion, subject to the terms of this Agreement.
2.5. Trading CFDs does not give you any ownership rights to the underlying assets. This means you have no
interest in, or right to acquire, any underlying shares or instruments, as CFDs only represent a notional
value.
2.6. We reserve the exclusive right to determine the scope, availability, and natureof the services and
products we provide.
2.7. Due to legal, regulatory, and internal policy restrictions, we only offer our services to residents of certain
countries. This list may change from time to time at our discretion.
2.8. We may introduce, modify, or discontinue services or products for various reasons, including regulatory
compliance, operational efficiency, or strategic considerations. In such cases, we will make reasonable
efforts to notify you and provide guidance regarding the management of your account.
Terms and Conditions lGeneral Terms of Use
5
Terms and Conditions
Last updated 25 AUGUST 2025
3. Onboarding Process
3.1.Sign – up
To sign upfor an account, you agree to provide us with true, complete, and accurate information and
documentation during registration process. This includes your country of residence, email address, full
name, and other relevant details.
3.2.Verification
We have the right to conduct due diligence on you, which includes collecting certain information and
verifying your identity and permanent residential address through documents. To verify your identity, you
will usually need to provide us with the following documents or uploads:
3.2.1.A clear, coloured copy of a valid, non-expired government-issued ID, such as a passport, driver’s
licence, or an ID card;
3.2.2.Proof of address, which is a formal document that includes your residential address.
Acceptable documents include utility bill (e.g., electricity water, gas), bank account statement,
credit card statement, residence permit, tax bill or return, and other government-issued
documents. The documents must display your full name and address, be noolder than
twelve(12) months, and the details must match the information you provided to us.
3.3.We reserve the right to exercise absolute discretion in deciding whether or not to accept your application
to open a account with us. We are not obligated to provide any reasons for our decision to rejecting your
application.
3.4.After you are onboarded as a client, you agree to provide any information or documentation we request
within the timeframe we specify. If any of your KYC documentation expires, we have the right to request
updated, valid documents, and you agree to provide them. We reserve the right torestrict payments
and/or decline our services if the requested information and/or documentation is not provided in a timely
manner.
3.5.Only you, as the account holder, can deposit or withdraw funds to or from the account. You agree to
provide us with evidence that an account or payment method belongs to you if we request this. All funds
that you deposit into your account must be your own. You can not hold the funds of a third party or pool
together funds with a third party.
3.6.You agree to allow your information to be disclosed to third parties for the purposes of KYC and any
other verification checks.
Terms and Conditions lGeneral Terms of Use
6
Terms and Conditions
Last updated 25 AUGUST 2025
4. Right and Obligations
4.1.We reserve the right to suspend, refuse, or cancel any of our Services; refuse or reverse any of your trades;
request a refund; and charge deposit and/or withdrawal fees for any reason, including but not limited to
the following:
4.1.1.If we believe that your activity on our website or Services may be illegal in your country or state,
or may violate any applicable laws, regulations, rules, or directives, including those related to
any exchange, financial market, or regulatory authority;
4.1.2.If we reasonably believe that you have made, or are making, any false or misleading
representation to us;
4.1.3.If we receive a request from legal authorities, law enforcement agencies, or regulators requiring
us to stop providing our Services to you.
4.2.In the event of any error on our website or trading platform (including payment-related errors from our
payment service providers), we reserve the right to take any action necessary to rectify the error. This
may include correcting inaccuracies, temporarily or permanently suspending access to certain products,
modifying or replacing transactions, issuing refunds, or reversing trades.
4.3.If you become aware of any error in a report or statement we provide—such as an incorrect credit to your
account—you must inform us immediately and return any such funds. If we become aware of the error
first, you authorise us to correct it by amending the report or statement and, where applicable, treating it
as a deficit balance. If you have already used the erroneously credited funds, we may, without notice,
close all or any of your open positions at a price we reasonably determine to recover the amount.
4.4.If your trading account is disabled for any reason, we reserve the right to close all pending positions at
the then-current market price.
4.5.We may take any action we consider necessary, atour sole discretion, to ensure compliance with
applicable laws, rules, or regulations. These actions shall be bindingon you and shall not result in any
liability on our part.
4.6.If we determine that you have engaged in inappropriate conduct, including using offensive or abusive
language, we reserve the right to restrict or suspend your account, or terminate this Agreement without
notice.
4.7.We may, at any time, request information to verify your compliance with this Agreement. If you fail to
respond to our reasonable requests, we may restrict or suspend your account, or terminate this
Agreement without prior notice.
4.8.We may retain records, including your personal data, trading activity, and communications, in line with
Terms and Conditions lGeneral Terms of Use
7
Terms and Conditions
Last updated 25 AUGUST 2025
our legal and regulatory obligations. These records will serve as evidence of your use of our Services
unless proven otherwise. Upon request, wemay provide access to such records, but we are not
responsible for fulfilling any of your own record-keeping requirements. You acknowledge and agree that
we may use these records in any legal or regulatory proceedings.
4.9.You agree not to engagein any activity or transaction that constitutes market abuse under applicable
laws.
4.10.You shall not:
4.10.1.Trade while in possession of insider information or material non-public knowledge related to
any financial market, issuer, or instrument;
4.10.2.Attempt to manipulate, or actually manipulate, the market for any financial instrument;
4.10.3.Trade in violation of any applicable law, regulation, or directive governing financial markets or
exchanges;
4.10.4.Act in an abusive, fraudulent, or dishonest manner in relation to our website, trading platforms,
or other products;
4.10.5.Engage in any trade intended to manipulate our products;
4.10.6.Enter into trades for the purpose of exploiting pricing errors.
If we determine, or reasonably suspect, that you have breached Clause 4.10, we may take any action we
consider necessary, including prohibiting further trading, reversing affected trades, closing open
positions, blocking withdrawals, refunding your deposited funds, retaining any accumulated funds, or
any other reasonable measure to address the breach.
5. Third-party relationships
You may be introduced to us by one of our affiliates. You acknowledge that wedo not authorise our
affiliates to make any contract, agreement, or warranty on our behalf. In particular, affiliates do not have
the authority to collect any money from you, to offer any guarantees against losses, to offer investment
services, or to offer any advice in our name.
6. Representations and Warranties
You represent and warrant to us the following:
6.1.You are not residing in any country where distribution or provision of financial products or services we
offer would be contrary to local law or regulations.
Terms and Conditions lGeneral Terms of Use
8
Terms and Conditions
Last updated 25 AUGUST 2025
6.2.You have the legal capacity, are of sound mind and havereached the age of maturity in the country of
your residence or citizenship.
6.3.You are not subject to any legal restriction or regulation that prevents you from entering in to or
performing this Agreement or any contract or transaction contemplated under it.
6.4. You act as principal and not as agent, attorney or trustee on behalf of any third party.
6.5.You have read, fullyunderstood and agree to comply with theterms of this Agreement.
6.6.The information provided by youto us, whether at the time of onboarding or thereafter, is true, accurate
and complete. You will promptly update any changes to your personal information to ensure it remains
current, accurate, and supported by valid documentation.
6.7.The funds, financial instruments, or other assets you deliver to us are not, directly or indirectly, connected
to any illegal activity, including criminal activity or terrorism.
6.8.There are no restrictions or prohibitions imposed by any Central Banks or any governmental authority, or
regulatory body that prevent you from entering into fulfilling the terms of this Agreement or any related
transaction.
6.9.You do not enter into any transaction unless you fully understand its terms, conditions, and risks.
6.10.You represent and warrant that the above statements remain true and accurate at all times, including
during the execution of any transaction or trade via your account and the use of our Service.
7. Limitation of Liability
7.1.We will not be liable to you for any loss arising from:
7.1.1.Our compliance with, or the exercise of our rights under, applicable regulations or this
Agreement;
7.1.2. Your negligence, fraud, or breach of this Agreement or applicable regulations;
7.1.3.Abnormal market conditions or any force majeure event;
7.1.4.Delays, delivery failures, or transmission errors of any order or communication resulting from
the transfer of data over mobile or other communication networks beyond our control;
7.1.5.Any market data, features, or third-party content available on our website, platform, or emails,
which are provided on an “as is” and “if available” basis.
7.2.Neither we nor our directors, officers, employees, agents, or representatives shall be liable to you (except
in the case of fraud) for any consequential, indirect, incidental, punitive, special, or exemplary losses,
liabilities, orcosts you may incur due to our acts or omissions under this Agreement, regardless of
foreseeability or cause.
This includes, without limitation, losses resulting from:
being unable to sell financial instruments during a price drop
Terms and Conditions lGeneral Terms of Use
9
Terms and Conditions
Last updated 25 AUGUST 2025
being unable to buy financial instruments during a price rise
failing to complete a trade that required such action, or
any loss of business, profits, goodwill, data, or similar.
7.3.For clarity,our third-party providers are not liable and have not participated in determining our pricing.
They disclaim all warranties or representations, express or implied, regarding your use of our platform
or website. They shall not be held liable for any loss, regardless of awareness or legal basis (including
breach of contract or tort).
7.4.Except in cases of our negligence, willful misconduct, or fraud, we are not liable for any loss or damage
caused by hacker attacks, viruses, or other harmful materials that may infect your devices, data, or
systems due to:
your use of our platform or website, or
downloading any material from our website or any linked third-party site.
8. Duration and Termination
8.1.You may terminate this Agreement at any time by giving us notice as per Clause 10. After notice, you
should close all open positions within twenty-one (21) days. During this period, we may refuse new
transaction orders. If you do not close your positions within this timeframe, we have the right to close all
open positions on your behalf. Upon termination, your access to the Trading Platform will be disabled.
8.2.We may terminate this Agreement and close your account by giving you twenty-one (21) days’ notice.
After notice, you should close any open positions within twenty-one (21) days.We may refuse new
transaction orders during this period. If you fail to close your positions, we havethe right to close all
open positions on your behalf.
8.3.Upon termination under clauses 8.1 or 8.2, both you and we remain responsible for fulfilling any
outstanding obligations. This Agreement will continue to apply for existing commitments.We may
deduct any amounts due from your account before transferring remaining funds, except where funds are
retained to cover pending or contingent liabilities.
8.4.We may terminate this Agreement and close your account immediately, without prior notice, in any of
the following cases:
8.4.1.Your death or legal incapacity.
8.4.2.You breach this Agreement or any warranties and representations made.
8.4.3.We reasonably believe you have not reached the legal age of maturity in your country of
residence or citizenship.
Terms and Conditions lGeneral Terms of Use
10
Terms and Conditions
Last updated 25 AUGUST 2025
8.4.4.You fail to make any payment due under this Agreement.
8.4.5.You breach any applicable laws or regulations related to this Agreement.
8.4.6.You become bankrupt, insolvent, or unable to pay debts as they fall due.
8.4.7.You initiate or become subject to any insolvency or similar proceedings.
8.4.8.You commit fraud or act in a way that risks our or other clients’ interests.
8.4.9.You provide tampered or false identification documents.
8.4.10.You engage in abusive or manipulative trading practices.
8.4.11.You provide misleading or unsubstantiated information
8.4.12.You use forged or stolen payment methods to fund your account.
8.4.13.You are reasonably suspected of money laundering, terrorist financing, or other criminal
activities.
8.4.14.Your IP generates excessive requests causing system delays.
8.4.15.You open an account fraudulently.
8.4.16.You use high-frequency trading software to manipulate systems or gain unfair advantage.
8.4.17.You have been convicted, charged, or cautioned for criminal offenses.
In these cases, we are not liable to pay any profits or return funds; the decision to return any deposited
funds is at our sole discretion.
8.5.Termination does not affect any rights or obligations accrued prior to termination.
9. Dormant account
9.1.If your account has not recorded any transactions for a period greater than twelve (12) months, it will be
considered a dormant account, and we reserve the right to charge you a dormant fee of up to
USD/EUR/GBP twenty-five (25) or the equivalent of USD twenty-five (25) in any other currency as
calculated in accordance with the current exchange rate published by our liquidity provider as atthe date
the dormant fee is charged. We reserve the right to charge you a dormant fee for every period of six (6)
months that your account remains dormant.
9.2.If your account has been locked or suspended and has not recorded any transactions for a period of
twelve (12) months or more, we reserve the right to rescind your account funds.
9.3.If your account has been inactive for thirty (30) days with an account balance of one (1) USD/EUR/GBP
or less, we reserve the right to rescind your account funds.
9.4.If your account is closed or blocked, you must contact our Help Centre to recover funds from your
account. If your account is dormant, you can still make withdrawals.
Terms and Conditions lGeneral Terms of Use
Terms and Conditions
Last updated 25 AUGUST 2025
10. Complaints Procedure
10.1.In the event that you have any alleged complaint against us and/or there is any dispute between you and
us, You may register a complaint by using Emailcomplaints@babaoption.com.
10.2.We shall acknowledge receipt of any such complaint, initiate an internal investigation of the matter, and
shall respond to you within a reasonable time (i.e., within 3 months from the date of acknowledging
receipt of the complaint). We may extend this timeframe if deemed necessary,and in such case,we shall
notify you accordingly.
11. Communication and Notices
Any notice, instruction, request, or other communication to be given to us by you under this Agreement
shall be in writing and shall be sent to our email address at support@babaoption.com.
12. Severability
If any term or any part of a provision of this Agreement is found by a competent judicial authority to be
invalid or unenforceable in any respect, the validityof the remainder of thisAgreement shall be
unaffected, provided that such unenforceability doesnot materially affect the operation of this
Agreement.
13. Force majeure
13.1.Force majeure events are events beyond the control of either of the parties and are not reasonably
foreseen. They may include:
13.1.1.Any war,state or governmental action, terrorism act, fire, strike, riot, civil unrest or industrial
action;
13.1.2.Natural disasters such as floods, tornadoes, earthquakes, and hurricanes;
13.1.3.Public health emergencies of national or international concern, epidemics, or pandemics;
13.1.4.The suspension, closure, or nationalisation of an exchange;
13.1.5.Any act or regulation made by a government or supra-national body or authority which we
(acting reasonably) believe prevents us from maintaining an orderly market or the imposition
of limits or unusual termsby a government on any instrument and/or its derivative on our
Terms and Conditions lGeneral Terms of Use
12
Terms and Conditions
Last updated 25 AUGUST 2025
Trading Platforms;
13.1.6.Technical failures in transmission, communication, or computer facilities, power failures, or
electronic or equipment failures;
13.1.7.The failure of any third party (including a supplier, liquidity provider, intermediate broker, agent,
custodian, exchange, clearing house, or regulatory organisation) to perform its obligations or
to provide its services to us;
13.1.8.An event which significantly disrupts the market, includingthe premature closing of trading in
a particular market;
13.2.We shall not be liable for any delay or failure in the performance of any of our obligations pursuant to
this Agreement to the extent that the same results from a force majeure event.
13.3.If we determine that a force majeure event exists, we may, without notice and at any time, acting
reasonably, take one or more of the following steps:
13.3.1.Alter the trading hours for any particular transaction;
13.3.2.Decrease leverage;
13.3.3.Alter your margin requirements, which may mean you are required to provide additional margin;
13.3.4.Limit the availability of instructions that you can give in respect of a trade;
13.3.5.Void all open positions of affected instruments; or
13.3.6.Close any or all of your open positions at a price which we (acting reasonably) appropriate.
13.4.If we take any of these measures, we shall not be liable to you for any losses.
14. Governing Law and Jurisdiction
This Agreement and any disputes arising from, in connection with, or relating to, the interpretation of this
Agreement (including non-contractual disputes), shall be governed by the laws of the jurisdiction of your
contracting party, as follows:
16.1.BABA INVESTMENT(SVG) LLC: Saint Vincent and the Grenadines.
16.2.BABA INVESTMENT(SEYCHELLES) LTD: Seychelles.
16.3. BABA GLOBAL LTD: Cyprus
Terms and Conditions lGeneral Terms of Use
13
Terms and Conditions
Last updated 25 AUGUST 2025
15. Miscellaneous
15.1.In case of any discrepancies between the text of the Agreement in English and its translation in any other
language, the text of the Agreement in English as a whole shall prevail, as well as theEnglish version/text
of any other documentation/information published on the Website.
15.2.This Agreement may be amended from time to time, and we shall notify you of any relevant amendment
or of the updatedAgreement either in writing orthrough our Website: https://babaoption.com. If you
reject any variation in theAgreement, you must discontinue your use of our Website and Services, and
we will terminate this Agreement in accordance with Clause 8. Your continued use of the Website and
Services will constitute acceptance of the variation.
15.3.We may assign any or all of our rights under this Agreement to a third party.
15.4.You may not assign any or all of your rights under this Agreement to a third party without our prior written
consent.